After sell service
AFTER-SALES SERVICE
Quick Response Any enquiries will be answered on the same day as the arrival of your call,fax or email.
We promise:
1.We provide a five-year guarantee for our products.
2.Your inquiry will be replied within 8 hours.
3.We have fast, safe and convenient freight forwarder.
4.We were certified to SGS.
5.We have built a strict quality-monitoring framework to control the quality of the raw materials and ensure that our products are of good quality.
Returns
Situation 1
For no quality problem, there is no returns or refund .If there is any problem not caused by us, we are pleasure to fix it for the buyer. And the buyer is responsible for paying shipping back to us.
Situation 2
For any quality problem caused by us, We provide refund for returns made within 10 days of the delivery date. Or we fix it or make new ones for the buyer as request. Used items will not be refunded. If you wish to return an order.
